How to contact support at markets.com

Tuesday Aug 1 2023 11:08

Duration

3 min

  1. 1. Step 1: Choose your preferred method of contact.

  2. 1.1 Option 1: Email

  3. 1.2 Option 2: Phone

  4. 1.3 Option 3: Live Chat

  5. 1.4 Option 4: Online Query Form

  6. 2. Step 2: Provide necessary information.

  7. 3. Step 3: Follow up if needed.

contact support at markets.com

In this guide, we will walk you through the different ways to contact the support team at markets.com for any assistance you may require.

Let’s get started:

Step 1: Choose your preferred method of contact.

Option 1: Email

Send an email to support@markets.com with your query or concern. Make sure to include your account details if you have an existing account.

Option 2: Phone

Visit the markets.com "Contact Us" page to find the phone number for your local region. Call the number and follow the prompts to reach the support team.

Option 3: Live Chat

Access the markets.com website or app and look for the live chat icon or link. Initiate a chat session and a support agent will assist you in real-time.

how to contact support.jpg

Option 4: Online Query Form

Fill out the online query form available on the markets.com website to submit your question or concern. The support team will contact you as soon as possible.

Step 2: Provide necessary information.

Include all relevant details about your issue or query, such as account details, transaction history, or screenshots, to help the support team better understand and resolve your concern.

Step 3: Follow up if needed.

If you haven't received a response within a reasonable time, feel free to follow up with the support team through the same or a different contact method.

The markets.com support team is available 24/5 to help you with any questions or concerns you may have related to the platform or the service. Don't hesitate to reach out for assistance when needed.

webinar-author-icon.png

Written by:

Zachariah Walker

Asset List

View Full List
Most Traded Commodities Indices Crypto Shares Forex
Asset
Sell
Buy
Change (%)

Trade Now

Trade Now

Trade Now

Trade Now
Asset
Sell
Buy
Change (%)

Trade Now

Trade Now

Trade Now

Trade Now
Asset
Sell
Buy
Change (%)

Trade Now

Trade Now

Trade Now

Trade Now
Asset
Sell
Buy
Change (%)

Trade Now

Trade Now

Trade Now

Trade Now
Asset
Sell
Buy
Change (%)

Trade Now

Trade Now

Trade Now

Trade Now
Asset
Sell
Buy
Change (%)

Trade Now

Trade Now

Trade Now

Trade Now

Latest

View all

Monday, 17 February 2025

Duration

5 min

Pi network price prediction 2025: Will Pi Network price go up or down?

Tuesday, 21 January 2025

Duration

3 min

What is the XRP price prediction for 2025: Will XRP reach $1000?

Sunday, 29 December 2024

Duration

6 min

What is the USD DXY index and how does the DXY reflect the dollar's value?

  1. 1. Step 1: Choose your preferred method of contact.

  2. 1.1 Option 1: Email

  3. 1.2 Option 2: Phone

  4. 1.3 Option 3: Live Chat

  5. 1.4 Option 4: Online Query Form

  6. 2. Step 2: Provide necessary information.

  7. 3. Step 3: Follow up if needed.

Related Education Articles

Monday, 17 February 2025

Indices

Pi network price prediction 2025: Will Pi Network price go up or down?

Tuesday, 21 January 2025

Indices

What is the XRP price prediction for 2025: Will XRP reach $1000?

Sunday, 29 December 2024

Indices

What is the USD DXY index and how does the DXY reflect the dollar's value?

Sunday, 29 December 2024

Indices

Major pairs in forex: an introduction of the most traded forex pairs

See All Education Articles
RequestMessages36TimelineExceptionsViews100RouteQueries0Models0MailsGateSession
SettingsRequest history8.1.18PHP Version1.91sRequest Duration4MBMemory UsageGET education-centre/{slug}
status
200 OK
full_url
https://web-qa.staging.markets.com/education-centre/how-to-contact-support-at-markets-com
controller_action
App\Http\Controllers\DynamicContentController@getCategoryOrEducationArticles
Theme
Open Button Position
Hide Empty Tabs
Autoshow
Reset to defaults
status
200 OK
full_url
https://web-qa.staging.markets.com/education-centre/how-to-contact-support-at-markets-com
action_name
controller_action
App\Http\Controllers\DynamicContentController@getCategoryOrEducationArticles
uri
GET education-centre/{slug}
controller
App\Http\Controllers\DynamicContentController@getCategoryOrEducationArticles
file
app/Http/Controllers/DynamicContentController.php:655-756
middleware
web, SetDomain, GoMarkets, setlocale, trackingparams, redirects, Logout, pagecache, setrisk, gettranslations, getglobalsettings, urlstructure, saveReferral
duration
1.91s
peak_memory
6MB
response
text/html; charset=UTF-8
request_format
html
request_query
[]
request_request
[]
request_headers
  0 of 0   
array:16 [▼
  "cookie" => array:1 [▶
    0 => "mktv4_ip_override=eu; mktloc=eyJpdiI6IkJCU2ZmUkJNL0JkRUNTTjJYeG4veHc9PSIsInZhbHVlIjoiK0xZR0Fub0xRR0FOQTIyaXZVODZZbFFZczY4MUtpaGp2b1NuOCs5MDc0UDhML1pYMDlOYjAzSTEvWmJXeDA3TyIsIm1hYyI6IjYxNDg3NzNmNzBkMjY4NzhkNWRlZWI3ZWU5ZDhjZWM4Njc3M2Y0Y2UzYWYwY2U1YTkyNDA2MzhjMDc5MmQ4NmIiLCJ0YWciOiIifQ%3D%3D; intent_group=%252Feducation-centre%252Fhow-you-can-invest-in-emerging-markets%252F; firstURL=https://web-qa.staging.markets.com/education-centre/how-you-can-invest-in-emerging-markets/; lastURL=https://web-qa.staging.markets.com/education-centre/how-you-can-invest-in-emerging-markets/; XSRF-TOKEN=eyJpdiI6Im4xVGkxb2plQmdDVUUzdE1WRDlwL1E9PSIsInZhbHVlIjoiM2Q0cmpJaEpOMWF3cnZiYnU3QUpldkVIWlZOOU8wTWdKL3VYbGdYTWIrdWRGLzhGdHlCaDVjcDVveDA5YkthV3hTekdQNWE2a2s0dS9TdEJUR0JIZUtFMlloZ0xLWDFEcGloZEs3bXBNVHRBVFpOajZSRzBYamhPd3hvQ25pekIiLCJtYWMiOiIzMWM2NzQ5OThmYzk4NTgxMjcxMzYwM2VmOWMyZTI4Yzg5NGIwZWUyYTAzZTY4ZDA4OTYxNzBkNWQ0MzQxOTI3IiwidGFnIjoiIn0%3D; laravel_session=eyJpdiI6IklHOXA1NXVUMkhST0Q0M2pBWm9KUnc9PSIsInZhbHVlIjoiczgxUHlSeUd0eDJzSG13Wmd0cEZEYWtnRlRHZ2JoNEg4ZjNyYllPbXl0N3JHRkJaZFJCSFAwV3RiY01ON0NGY0RUaVFEOWFBUjVXZVNaNG5CM3V4U2hmbEtwWDIvOHhCc3lLSGZyaGtIM1U0NVFNdXJLT0JHbE9ycko2YmY5RG8iLCJtYWMiOiIxY2Y0NWE0MWM0OTZlNDg2MjQwNTU5ZWU4ZmY4MzZkMWNkZDcyNTI0ODk0ZjM2NGY5MGZmYzU0NTAxMTgxYWUxIiwidGFnIjoiIn0%3D ◀mktv4_ip_override=eu; mktloc=eyJpdiI6IkJCU2ZmUkJNL0JkRUNTTjJYeG4veHc9PSIsInZhbHVlIjoiK0xZR0Fub0xRR0FOQTIyaXZVODZZbFFZczY4MUtpaGp2b1NuOCs5MDc0UDhML1pYMDlOYjAzSTE ▶"
  ]
  "accept-encoding" => array:1 [▶
    0 => "gzip, deflate, br, zstd"
  ]
  "sec-fetch-dest" => array:1 [▶
    0 => "document"
  ]
  "sec-fetch-user" => array:1 [▶
    0 => "?1"
  ]
  "sec-fetch-mode" => array:1 [▶
    0 => "navigate"
  ]
  "sec-fetch-site" => array:1 [▶
    0 => "none"
  ]
  "accept" => array:1 [▶
    0 => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
  ]
  "user-agent" => array:1 [▶
    0 => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
  ]
  "upgrade-insecure-requests" => array:1 [▶
    0 => "1"
  ]
  "sec-ch-ua-platform" => array:1 [▶
    0 => ""Windows""
  ]
  "sec-ch-ua-mobile" => array:1 [▶
    0 => "?0"
  ]
  "sec-ch-ua" => array:1 [▶
    0 => ""HeadlessChrome";v="129", "Not=A?Brand";v="8", "Chromium";v="129""
  ]
  "cache-control" => array:1 [▶
    0 => "no-cache"
  ]
  "pragma" => array:1 [▶
    0 => "no-cache"
  ]
  "connection" => array:1 [▶
    0 => "keep-alive"
  ]
  "host" => array:1 [▶
    0 => "web-qa.staging.markets.com"
  ]
]
request_cookies
  0 of 0   
array:7 [▼
  "mktv4_ip_override" => null
  "mktloc" => "us,us"
  "intent_group" => null
  "firstURL" => null
  "lastURL" => null
  "XSRF-TOKEN" => "6Hw45cQ9lMBsf78ixpn75Xh6NnUqW6sftZeQieW9"
  "laravel_session" => "aaroRSiGhjdSwsXj8djEoOvbaPmFOmtfC3s2XrNQ"
]
response_headers
  0 of 0   
array:3 [▼
  "content-type" => array:1 [▶
    0 => "text/html; charset=UTF-8"
  ]
  "cache-control" => array:1 [▶
    0 => "no-cache, private"
  ]
  "date" => array:1 [▶
    0 => "Fri, 11 Apr 2025 12:21:06 GMT"
  ]
]
session_attributes
  0 of 0   
array:4 [▼
  "_token" => "6Hw45cQ9lMBsf78ixpn75Xh6NnUqW6sftZeQieW9"
  "PHPDEBUGBAR_STACK_DATA" => []
  "_previous" => array:1 [▶
    "url" => "https://web-qa.staging.markets.com/params"
  ]
  "_flash" => array:2 [▶
    "old" => []
    "new" => []
  ]
]
  • infolog[12:21:05] LOG.info: api_59bee949e324fbda26b7fc8f57e81217 [ "\/education-centre\/how-to-contact-...
  • infolog[12:21:05] LOG.info: api_f1680fac057ee083cc81933f6bb1158c [ "\/education-centre\/how-to-contact-...
  • infolog[12:21:06] LOG.info: api_b8fed8698d0a3a93713cf1d9791e2c73 [ "\/education-centre\/how-to-contact-...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • infolog[12:21:06] LOG.info: api_8ffdf72f2762921d4cc23c2aa9b5566c [ "\/education-centre\/how-to-contact-...
  • infolog[12:21:06] LOG.info: api_13e7c2a9c7852e1c902d63fd26a33551 [ "\/education-centre\/how-to-contact-...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[12:21:06] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • infolog[12:21:06] LOG.info: page_39c9b2fc70440fe9b345dba074ed9eb7 [ "\/education-centre\/how-to-contact...
infowarning
  • Booting (8.94ms)time
  • Application (1.9s)time
  • Routing (1.22ms)
  • 1 x Application (99.53%)
    1.90s
    1 x Booting (0.47%)
    8.94ms
    1 x Routing (0.06%)
    1.22ms
    100 templates were rendered
    • 1x education-contenteducation-content.blade.php#?blade
    • 1x components.news-landingnews-landing.blade.php#?blade
    • 1x components.news-singlenews-single.blade.php#?blade
    • 1x components.article-navigationarticle-navigation.blade.php#?blade
    • 1x components.text-editortext-editor.blade.php#?blade
    • 37x components.strapi-imgstrapi-img.blade.php#?blade
    • 1x components.share-listshare-list.blade.php#?blade
    • 1x repeatable.trading-tabletrading-table.blade.php#?blade
    • 6x repeatable.trading-table-labelstrading-table-labels.blade.php#?blade
    • 24x repeatable.trading-table-rowtrading-table-row.blade.php#?blade
    • 2x components.page-advertpage-advert.blade.php#?blade
    • 1x components.news-columnnews-column.blade.php#?blade
    • 3x components.spacerspacer.blade.php#?blade
    • 1x components.news-rownews-row.blade.php#?blade
    • 1x layouts.mainmain.blade.php#?blade
    • 1x csscss.blade.php#?blade
    • 1x scripts.hrefmaphrefmap.blade.php#?blade
    • 1x layouts.headerheader.blade.php#?blade
    • 1x layouts.header.mobile-login-buttonsmobile-login-buttons.blade.php#?blade
    • 1x layouts.header.mobile-searchmobile-search.blade.php#?blade
    • 2x repeatable.languageslanguages.blade.php#?blade
    • 1x layouts.header.menumenu.blade.php#?blade
    • 1x layouts.header.search-togglesearch-toggle.blade.php#?blade
    • 1x layouts.header.login-buttonslogin-buttons.blade.php#?blade
    • 1x components.search-resultssearch-results.blade.php#?blade
    • 1x components.blur-animationblur-animation.blade.php#?blade
    • 1x layouts.floating.cookiescookies.blade.php#?blade
    • 1x scripts.breadcrumbsbreadcrumbs.blade.php#?blade
    • 1x components.corner-advertcorner-advert.blade.php#?blade
    • 1x layouts.footerfooter.blade.php#?blade
    • 1x scripts.functionalfunctional.blade.php#?blade
    • 1x scripts.trackingtracking.blade.php#?blade
    uri
    GET education-centre/{slug}
    middleware
    web, SetDomain, GoMarkets, setlocale, trackingparams, redirects, Logout, pagecache, setrisk, gettranslations, getglobalsettings, urlstructure, saveReferral
    controller
    App\Http\Controllers\DynamicContentController@getCategoryOrEducationArticles
    file
    app/Http/Controllers/DynamicContentController.php:655-756
    0 statements were executed0μs
          _token
          6Hw45cQ9lMBsf78ixpn75Xh6NnUqW6sftZeQieW9
          PHPDEBUGBAR_STACK_DATA
          []
          _previous
          array:1 [ "url" => "https://web-qa.staging.markets.com/params" ]
          _flash
          array:2 [ "old" => [] "new" => [] ]
          ClearShow all
          Date ↕MethodURLData
          #12025-04-11 12:21:06GET/education-centre/how-to-contact-support-at-markets-com/36100