Live Chat

Contact Support

Connect with us and experience the Markets.com difference

At Markets.com, we are dedicated to providing a seamless trading experience. Our support team is here to assist you with any inquiries or issues you may encounter, ensuring you receive the help you need.

envelope icon

Email Support

Contact our customer support team anytime. We do our best to respond within 2 hours.

support@markets.com
phone icon

Phone Support

No matter where you are globally, connecting with us is easy.

+12845680155
whatsapp icon

WhatsApp Support

Instantly connect with our customer support team on WhatsApp.

+97145429158
live chat icon

Dedicated Live Chat

Chat with our customer support team directly via the live chat function.

Launch Live Chat

Online Query Form

*This is a required field
Please enter a valid email address
*This is a required field
form__type_of_query_validation

Drag and drop

Files must be less than 5MB. Allowed file types: .GIF, .JPG, .JPEG, .PNG, .TXT, .RTF, .PDF, .DOC, .DOCX.

Support team working hours

WhatsApp Support

Instantly connect with our customer support team on WhatsApp.

accordion arrow
Country Working hours Telephone Language Availability
Global 24/5 +97145429158 en global flag iconEnglish 24/5
      arabic flag iconArabic 08:00 to 01:00 Cyprus time
      french flag iconFrench 10:00 to 19:00 Cyprus time
      italian flag iconItalian 10:00 to 19:00 Cyprus time
      spanish flag iconSpanish 09:00 to 03:00 Cyprus time

Dedicated Live Chat

Chat with our customer support team directly via the live chat function.
We do our best to respond within 15 seconds. Available 24/5 from Monday to Friday.

accordion arrow
Country Working hours Language Availability
Global 24/5 en global flag iconEnglish 24/5
    arabic flag iconArabic 08:00 to 01:00 Cyprus time
    french flag iconFrench 10:00 to 19:00 Cyprus time
    italian flag iconItalian 10:00 to 19:00 Cyprus time
    spanish flag iconSpanish 09:00 to 03:00 Cyprus time

Email Support

Contact our customer support team via email anytime. We do our best to respond within 2 hours.

accordion arrow
Country Working hours Email Language Availability
Global 24/5 support@markets.com en global flag iconEnglish 24/5
      arabic flag iconArabic 08:00 to 01:00 Cyprus time
      french flag iconFrench 10:00 to 19:00 Cyprus time
      italian flag iconItalian 10:00 to 19:00 Cyprus time
      spanish flag iconSpanish 09:00 to 03:00 Cyprus time

Telephone Support

No matter where you are globally, connecting with us is easy.
Our worldwide team of committed support experts is on standby to assist you.

accordion arrow
Country Working hours Telephone Language Availability
Global 24/5 +12845680155 en global flag iconEnglish 24/5
      arabic flag iconArabic 08:00 to 01:00 Cyprus time
      french flag iconFrench 10:00 to 19:00 Cyprus time
      italian flag iconItalian 10:00 to 19:00 Cyprus time
      spanish flag iconSpanish 09:00 to 03:00 Cyprus time

WhatsApp Support

Instantly connect with our customer support team on WhatsApp.

accordion arrow
Country Cyprus
Working hours 24/5
Telephone +97145429158
Language & Availability en global flag icon
English
24/5
  arabic flag icon
Arabic
08:00 to 01:00 Cyprus time
  french flag icon
French
10:00 to 19:00 Cyprus time
  italian flag icon
Italian
10:00 to 19:00 Cyprus time
  spanish flag icon
Spanish
09:00 to 03:00 Cyprus time

Dedicated Live Chat

Chat with our customer support team directly via the live chat function.
We do our best to respond within 15 seconds. Available 24/5 from Monday to Friday.

accordion arrow
Country Global
Working hours 24/5
Language & Availability en global flag icon
English
24/5
  arabic flag icon
Arabic
08:00 to 01:00 Cyprus time
  french flag icon
French
10:00 to 19:00 Cyprus time
  italian flag icon
Italian
10:00 to 19:00 Cyprus time
  spanish flag icon
Spanish
09:00 to 03:00 Cyprus time

Email Support

Contact our customer support team via email anytime. We do our best to respond within 2 hours.

accordion arrow
Country Global
Working hours 24/5
Email support@markets.com
Language & Availability en global flag icon
English
24/5
  arabic flag icon
Arabic
08:00 to 01:00 Cyprus time
  french flag icon
French
10:00 to 19:00 Cyprus time
  italian flag icon
Italian
10:00 to 19:00 Cyprus time
  spanish flag icon
Spanish
09:00 to 03:00 Cyprus time

Telephone Support

No matter where you are globally, connecting with us is easy.
Our worldwide team of committed support experts is on standby to assist you.

accordion arrow
Country Global
Working hours 24/5
Telephone +12845680155
Language & Availability en global flag icon
English
24/5
  arabic flag icon
Arabic
08:00 to 01:00 Cyprus time
  french flag icon
French
10:00 to 19:00 Cyprus time
  italian flag icon
Italian
10:00 to 19:00 Cyprus time
  spanish flag icon
Spanish
09:00 to 03:00 Cyprus time

Get the info you're
looking for right now

Explore all FAQs

Do you handle tax reporting?

Down

We can provide you with supporting documentation if requested, but do not directly deal with reporting of your taxes. You may contact your local Tax authorities for more information on their procedures.

Can I open/close/modify a position if I have no access to my account?

Down

 Yes, our Trading Desk can modify, open or close trades for you over the phone. You can reach them at +44 2080 979 794.

My account has been disabled, what do I need to do?

Down

In most cases, your account with us will be disabled because of expired documentation or missing information. Please reach out to our support team at support@markets.com or via LiveChat for more information.

I forgot my password, what do I do?

Down

You can reset your password when you go to the top right ‘Login’ menu on our website and then click on ‘Forgot password’

Enter your registered email address to which you will receive a link to set up a new password.

How can I extract my Account Statement?

Down

You can extract your statement by heading to the Menu in the top right corner of your markets.com platform. 
From the drop-down options, select ‘Reports’ and proceed to ‘Account Statement’. You will have the option to choose for which period you would like your transactions displayed.
 

The Place to Trade
Experience the Markets.com difference

Live Chat