Help Centre

Step-by-step guides and quick solutions for common challenges to enhance and empower your CFD trading journey.

clear_input

Popular articles

How to add Technical Indicators for In-Depth Market Analysis on markets.com

Read more

Transferring funds between trading accounts

Read more

Integrating MetaTrader 4 and 5 into your markets.com account for Advanced Trading

Read more

Browse by topic

Account registration & verification

Find help on account creation, and learn how to easily verify your account for a secure and smooth trading experience.

View all

Deposit and withdrawal

Explore various payment methods and get clear guidelines on how to seamlessly deposit and withdraw funds from your account

View all

Getting started with markets.com

Begin your trading journey with our step-by-step guide, designed like a personal tutor, guiding you from account opening to starting your trades.

View all

Our trading platforms

We offer a variety of trading platforms including Web trader, App, MT4, and MT5. With options tailored to varied preferences, explore all four to find the perfect fit for your trading style.

View all

Start trading with markets.com

Learn about our trading features, including instruments, indicators, and layouts, to confidently begin your trading journey on our platform

View all

Any questions?
Let’s see if we can answer them.

See all FAQs

Need further assistance?

We've got you covered. Here's how to reach us for personalized help.

Get help
Request302 FoundMessages15TimelineExceptionsViews65RouteQueries0Models0MailsGateSession
SettingsRequest history38.1.18PHP Version761msRequest Duration18MBMemory UsageGET {locale}/{slug}
status
200 OK
full_url
https://web-qa.staging.markets.com/id/help-centre
controller_action
App\Http\Controllers\DynamicContentController@getPageFromCollection
Theme
Open Button Position
Hide Empty Tabs
Autoshow
Reset to defaults
status
200 OK
full_url
https://web-qa.staging.markets.com/id/help-centre
action_name
controller_action
App\Http\Controllers\DynamicContentController@getPageFromCollection
uri
GET {locale}/{slug}
controller
App\Http\Controllers\DynamicContentController@getPageFromCollection
prefix
/{locale}
where
file
app/Http/Controllers/DynamicContentController.php:311-368
middleware
web, SetDomain, GoMarkets, setlocale, trackingparams, redirects, Logout, pagecache, setrisk, gettranslations, getglobalsettings, urlstructure, saveReferral
duration
761ms
peak_memory
19.9MB
response
text/html; charset=UTF-8
request_format
html
request_query
[]
request_request
[]
request_headers
  0 of 0   
array:16 [▼
  "cookie" => array:1 [▶
    0 => "mktloc=eyJpdiI6InVwTVNWbWt3YVpSZmJpd0xDRnE3WXc9PSIsInZhbHVlIjoianRPVkdBNE5MR2ZOMHFRVXBOeGFHOThxUjMxRFdYUHltRUZmZnVSdndmaDJrcmF5cHhSU3dsZDhZV2owLzQzcyIsIm1hYyI6IjE0YTk1ZDJmODUyNjc5ZWUwYzhjMzg5YmYzZmY3YjM1NDZlOTUzZDMzNThhZDU4MzA4ODFkYjM5YmUxMTQ3OTgiLCJ0YWciOiIifQ%3D%3D; intent_group=%252Fspread-betting%252F; firstURL=https://web-qa.staging.markets.com/spread-betting/; lastURL=https://web-qa.staging.markets.com/spread-betting/; mktv4_ip_override=ko; XSRF-TOKEN=eyJpdiI6IkkyQzJTSjFsZDlsVzd1ZWZjZ1pMelE9PSIsInZhbHVlIjoic29RRzZUVGFXbDdPUHI3NXVLRXVmSFVHU1pTZTBGSmszUGNNNHNsbmRjUnp2N215ZWgxdXZ4RzJCUHVEbE5sNmFwb2o5WjVQczBEMnNQRS9zVjVwWWVFOFFwUUhQdGVjTk1OMGVaM1MrajE1dkdMTTlhcC9WelBVdXdxWTlPR2ciLCJtYWMiOiIxNTczNjRjOTQ2NTc1ODhjN2JhZjJiN2Y2OTcwMWQyMzg1Yjk1YTliMTk1NGM2MGU2YzMwZTU1ODdjZWU0N2E2IiwidGFnIjoiIn0%3D; laravel_session=eyJpdiI6IkpqUTZMN3NIN3J0L29IT0tabVRwQUE9PSIsInZhbHVlIjoiTHppM0VqNEV6eWVYNkphdy9yUDUzUER3LzVmcnpqL0hXdHUrRU1VaG53TnpFVmwrekg3aTdjVEdyR3dsdkRFQk1Kc2NseVZ5QWJCSGt0a2VabXhWNnBUck9VQlBmRzBtM2lDOFJTNGRURWs5Um0reUpkd2o4N0VEVDJldEZ4T1oiLCJtYWMiOiJjZmRiMzY5NjA1MjIxMzdhNzYxYWY2Njc2NWZiZjYyMzAwM2M0NDAwMjk3NDJiNjVmYjZhNmY2MDNiNTg3YzRhIiwidGFnIjoiIn0%3D ◀mktloc=eyJpdiI6InVwTVNWbWt3YVpSZmJpd0xDRnE3WXc9PSIsInZhbHVlIjoianRPVkdBNE5MR2ZOMHFRVXBOeGFHOThxUjMxRFdYUHltRUZmZnVSdndmaDJrcmF5cHhSU3dsZDhZV2owLzQzcyIsIm1hYyI6I ▶"
  ]
  "accept-encoding" => array:1 [▶
    0 => "gzip, deflate, br, zstd"
  ]
  "sec-fetch-dest" => array:1 [▶
    0 => "document"
  ]
  "sec-fetch-user" => array:1 [▶
    0 => "?1"
  ]
  "sec-fetch-mode" => array:1 [▶
    0 => "navigate"
  ]
  "sec-fetch-site" => array:1 [▶
    0 => "none"
  ]
  "accept" => array:1 [▶
    0 => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
  ]
  "user-agent" => array:1 [▶
    0 => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
  ]
  "upgrade-insecure-requests" => array:1 [▶
    0 => "1"
  ]
  "sec-ch-ua-platform" => array:1 [▶
    0 => ""Windows""
  ]
  "sec-ch-ua-mobile" => array:1 [▶
    0 => "?0"
  ]
  "sec-ch-ua" => array:1 [▶
    0 => ""HeadlessChrome";v="129", "Not=A?Brand";v="8", "Chromium";v="129""
  ]
  "cache-control" => array:1 [▶
    0 => "no-cache"
  ]
  "pragma" => array:1 [▶
    0 => "no-cache"
  ]
  "connection" => array:1 [▶
    0 => "keep-alive"
  ]
  "host" => array:1 [▶
    0 => "web-qa.staging.markets.com"
  ]
]
request_cookies
  0 of 0   
array:7 [▼
  "mktloc" => "us,us"
  "intent_group" => null
  "firstURL" => null
  "lastURL" => null
  "mktv4_ip_override" => null
  "XSRF-TOKEN" => "j8gDcOSsE0Ug1bKfoNyi1XUetg4iMDh39iLOrOQw"
  "laravel_session" => "RSnicKfRKiU7uzximPcaAV0dcqRGw8yKTGggT4P6"
]
response_headers
  0 of 0   
array:3 [▼
  "content-type" => array:1 [▶
    0 => "text/html; charset=UTF-8"
  ]
  "cache-control" => array:1 [▶
    0 => "no-cache, private"
  ]
  "date" => array:1 [▶
    0 => "Tue, 08 Apr 2025 02:35:45 GMT"
  ]
]
session_attributes
  0 of 0   
array:5 [▼
  "_token" => "j8gDcOSsE0Ug1bKfoNyi1XUetg4iMDh39iLOrOQw"
  "_previous" => array:1 [▶
    "url" => "https://web-qa.staging.markets.com/ko/help-centre"
  ]
  "_flash" => array:2 [▶
    "old" => array:1 [▶
      0 => "stop_redirects"
    ]
    "new" => []
  ]
  "PHPDEBUGBAR_STACK_DATA" => array:2 [▶
    "01JR9M1TJ6B98PFG1X5GBXVYHB" => null
    "01JR9M1V8G8FW1TTRJSXYCS2R1" => null
  ]
  "stop_redirects" => true
]
  • infolog[02:35:45] LOG.info: api_fb2a5c09c37210c22108eeb6ef725fea [ "\/id\/help-centre\/", 3600, ...
  • infolog[02:35:45] LOG.info: api_c15952fc09ff9e4e7450832457352c6d [ "\/id\/help-centre\/", 3600, ...
  • warninglog[02:35:45] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[02:35:45] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[02:35:45] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[02:35:45] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[02:35:45] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[02:35:45] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[02:35:45] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[02:35:45] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[02:35:45] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[02:35:45] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[02:35:45] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[02:35:45] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • infolog[02:35:45] LOG.info: page_7399b7c4b5ccf12557c96a514bc1dad2 [ "\/id\/help-centre\/", 3600, ...
infowarning
  • Booting (56.21ms)time
  • Application (705ms)time
  • Routing (745μs)
  • 1 x Application (92.61%)
    705ms
    1 x Booting (7.39%)
    56.21ms
    1 x Routing (0.1%)
    745μs
    65 templates were rendered
    • 1x dynamic-contentdynamic-content.blade.php#?blade
    • 12x repeatable._include-blocks_include-blocks.blade.php#?blade
    • 1x components.stylesstyles.blade.php#?blade
    • 6x components.spacerspacer.blade.php#?blade
    • 1x components.help-centre-headerhelp-centre-header.blade.php#?blade
    • 21x components.strapi-imgstrapi-img.blade.php#?blade
    • 1x components.help-centre-categorieshelp-centre-categories.blade.php#?blade
    • 1x components.create-account-newcreate-account-new.blade.php#?blade
    • 1x components.faq-blockfaq-block.blade.php#?blade
    • 1x components.help-centre-contacthelp-centre-contact.blade.php#?blade
    • 1x components.strapi-buttonstrapi-button.blade.php#?blade
    • 1x layouts.mainmain.blade.php#?blade
    • 1x csscss.blade.php#?blade
    • 1x scripts.hrefmaphrefmap.blade.php#?blade
    • 1x layouts.headerheader.blade.php#?blade
    • 1x layouts.header.mobile-login-buttonsmobile-login-buttons.blade.php#?blade
    • 1x layouts.header.mobile-searchmobile-search.blade.php#?blade
    • 2x repeatable.languageslanguages.blade.php#?blade
    • 1x layouts.header.menumenu.blade.php#?blade
    • 1x layouts.header.search-togglesearch-toggle.blade.php#?blade
    • 1x layouts.header.login-buttonslogin-buttons.blade.php#?blade
    • 1x components.search-resultssearch-results.blade.php#?blade
    • 1x components.blur-animationblur-animation.blade.php#?blade
    • 1x layouts.floating.cookiescookies.blade.php#?blade
    • 1x scripts.breadcrumbsbreadcrumbs.blade.php#?blade
    • 1x layouts.footerfooter.blade.php#?blade
    • 1x scripts.functionalfunctional.blade.php#?blade
    • 1x scripts.trackingtracking.blade.php#?blade
    uri
    GET {locale}/{slug}
    middleware
    web, SetDomain, GoMarkets, setlocale, trackingparams, redirects, Logout, pagecache, setrisk, gettranslations, getglobalsettings, urlstructure, saveReferral
    controller
    App\Http\Controllers\DynamicContentController@getPageFromCollection
    prefix
    /{locale}
    where
    file
    app/Http/Controllers/DynamicContentController.php:311-368
    0 statements were executed0μs
          _token
          j8gDcOSsE0Ug1bKfoNyi1XUetg4iMDh39iLOrOQw
          _previous
          array:1 [ "url" => "https://web-qa.staging.markets.com/ko/help-centre" ]
          _flash
          array:2 [ "old" => array:1 [ 0 => "stop_redirects" ] "new" => [] ]
          PHPDEBUGBAR_STACK_DATA
          array:2 [ "01JR9M1TJ6B98PFG1X5GBXVYHB" => null "01JR9M1V8G8FW1TTRJSXYCS2R1" => null ]
          stop_redirects
          true
          ClearShow all
          Date ↕MethodURLData
          #12025-04-08 02:35:43GET/ta/help-centre/ (stacked)1
          #22025-04-08 02:35:44GET/ko/help-centre/ (stacked)1
          #32025-04-08 02:35:45GET/id/help-centre/1565