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CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76.3% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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Do you handle tax reporting?

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We can provide you with supporting documentation if requested, but do not directly deal with reporting of your taxes. You may contact your local Tax authorities for more information on their procedures.

Can I open/close/modify a position if I have no access to my account?

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Yes, our Trading Desk can modify, open or close trades for you over the phone. You can reach them at +357-2-227-8807. 

My account has been disabled, what do I need to do?

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In most cases, your account with us will be disabled because of expired documentation or missing information. Please reach out to our support team at support@markets.com or via LiveChat for more information.

I forgot my password, what do I do?

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You can reset your password when you go to the top right ‘Login’ menu on our website and then click on ‘Forgot password’


Enter your registered email address and we’ll send you a link to set up your new password. 

How can I extract my Account Statement?

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You can extract your statement by heading to the Menu in the top right corner of your markets.com platform. 
From the drop-down options, select ‘Reports’ and proceed to ‘Account Statement’. You will have the option to choose for which period you would like your transactions displayed.
 

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