CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76.3% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
Account registration & verification
At markets.com, we need the most updated information on our clients.
After your account has been fully verified by us, you will not be able to change your personal account details independently.
So if you need to update your account details, contact our customer support team via Live Chat or support@markets.com and provide them with the relevant information.
Read on to find out more.
If you need to quote your account number to our customer support team, you can find it at the top right menu of the web platform. It should start with “mk”.
There are various ways you can contact our customer support team.
You can:
Our customer support team uses English for Live Chat. If you prefer to be supported in your chosen language, leave your details with them and they will get back to you as soon as they can:
If it takes a while to get a response on Live Chat, the team may be experiencing a high volume of inquiries.
They may take longer to respond, but continue to hold and they shall be with you shortly.
If you would like them to contact you instead, simply leave them your:
Log in to your account now to update your personal information and contact details.
All client funds are held in segregated bank accounts, to ensure maximum funds protection. For more information, please check our Regulation & Legal pack located at the footer of our page.
The protection and safeguarding of our clients personal and financial information is of utmost importance to us, therefore we take the highest of measurements when it comes to the security of our system. You may refer to our Privacy Policy statement for more information regarding your data held with us.
markets.com is a global company with more than 5m registered accounts which is regulated in Europe, UK, BVI, Australia and South Africa. Unfortunately, there are certain websites and fraudsters who wish to take advantage of our brand name and seek to impersonate us.
Please refer to our Safety Online / Stay Protected Online Page for more information.
Markets.com is operated by Safecap Investments Limited which is regulated by the CySEC under license no. 092/08.
Markets.com is a global brand and trade mark used by Safecap Investments Limited and owned by Finalto (IOM) Limited.
Safecap Investments Limited has the sole and exclusive use of the domain Markets.com worldwide.
Your data processed by us is only shared with persons within the group and/or non-affiliated third parties where required, for the basis of availability for a certain service provided to you from us and technologies used to provide it.
We do not disclose your details to any parties or entities apart from the above mentioned. All of our offices are equipped with top-notch technical devices and programs within which all data is stored on tightly secured servers therefore leakage of any form of information is not to occur.
For more detailed information, please refer to our Privacy Policy. You can raise any concerns related to your privacy to privacy@markets.com.
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