CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 74% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Close

FAQs

We’re dedicated to providing the information you need, when you need it. Because opportunities can only be found when you have the insight and expertise you need.

total_items_found
clear_input
Account & Verification
Data Protection
Deposits & Withdrawals
Trading & Platform
About Us

Are my funds at risk in case of Insolvency/Bankruptcy?

Down

All client funds are held in segregated bank accounts, to ensure maximum funds protection. For more information, please check our Regulation & Legal pack located at the footer of our page.

Where are your offices located?

Down

Our Group has regulated entities in several jurisdictions, specifically Cyprus, UK, Australia, South Africa and BVI. Each of our entities is regulated by the relevant authority in its jurisdiction.

Is my personal data safe with you?

Down

The protection and safeguarding of our clients personal and financial information is of utmost importance to us, therefore we take the highest of measurements when it comes to the security of our system. You may refer to our Privacy Policy statement for more information regarding your data held with us.

What are the official email domains of markets.com?

Down

The official email domains used for our communication are:

@markets.com
@marketsmail.com

We recommend that you do not engage or respond to any communication that is not from the official email domains mentioned above.

Is markets.com a scam?

Down

markets.com is a global company with more than 5m registered accounts which is regulated in Europe, UK, BVI, Australia and South Africa. Unfortunately, there are certain websites and fraudsters who wish to take advantage of our brand name and seek to impersonate us.
Please refer to our Safety Online / Stay Protected Online Page for more information.

Who are we and are we regulated?

Down

Markets.com is operated by Safecap Investments Limited which is regulated by the CySEC under license no. 092/08.

Markets.com is a global brand and trade mark used by Safecap Investments Limited and owned by Finalto (IOM) Limited.

Safecap Investments Limited has the sole and exclusive use of the domain Markets.com worldwide.
 

What can I trade with you?

Down

markets.com offers a wide range of instruments. You can trade CFDs on our multi-asset platform, giving you unparalleled control over the way you trade.

Do you share my personal data with any third parties?

Down

Your data processed by us is only shared with persons within the group and/or non-affiliated third parties where required, for the basis of availability for a certain service provided to you from us and technologies used to provide it.

We do not disclose your details to any parties or entities apart from the above mentioned. All of our offices are equipped with top-notch technical devices and programs within which all data is stored on tightly secured servers therefore leakage of any form of information is not to occur.

For more detailed information, please refer to our Privacy Policy. You can raise any concerns related to your privacy to privacy@markets.com.

Still have a question?

If you have questions or need assistance, talk to our team, get your questions answered, or need more insight into how to trade on markets.com – we’ve got you covered.

RequestMessages34TimelineExceptionsViews53RouteQueries0Models0MailsGateSession
SettingsRequest history8.1.18PHP Version775msRequest Duration4MBMemory UsageGET {locale}/{junk}/faqs/{slug}
status
200 OK
full_url
https://web-qa.staging.markets.com/en/about/faqs/about-us
controller_action
App\Http\Controllers\DynamicContentController@getFAQsFromCollection
Theme
Open Button Position
Hide Empty Tabs
Autoshow
Reset to defaults
status
200 OK
full_url
https://web-qa.staging.markets.com/en/about/faqs/about-us
action_name
controller_action
App\Http\Controllers\DynamicContentController@getFAQsFromCollection
uri
GET {locale}/{junk}/faqs/{slug}
controller
App\Http\Controllers\DynamicContentController@getFAQsFromCollection
prefix
/{locale}
where
file
app/Http/Controllers/DynamicContentController.php:476-508
middleware
web, SetDomain, GoMarkets, setlocale, trackingparams, redirects, Logout, pagecache, setrisk, gettranslations, getglobalsettings, urlstructure, saveReferral
duration
776ms
peak_memory
6MB
response
text/html; charset=UTF-8
request_format
html
request_query
[]
request_request
[]
request_headers
  0 of 0   
array:16 [▼
  "cookie" => array:1 [▶
    0 => "mktloc=eyJpdiI6ImE2RG5ZVVNzSDBKc3c5aGFvMmRWMGc9PSIsInZhbHVlIjoiVCt5RkpwTW0rUDQ5Qy9WS1pVZlJsQmZrTWdSa0lMYzBFN1JIOHNzRHRTYnJlZ3J1Z2p1SStidTB1NHlOYy9mMSIsIm1hYyI6IjQ2OTBkNjdhOTRhNzQ4YWFlNzc0NDhjYTdjZWVjODRmNDBiYzNjOTE5YWFhYWJlMTVmZmM4NTc3YjU1ODBhNmYiLCJ0YWciOiIifQ%3D%3D; intent_group=%252Fza%252Fabout%252Ffaqs%252Fabout-us%252F; firstURL=https://web-qa.staging.markets.com/za/about/faqs/about-us/; lastURL=https://web-qa.staging.markets.com/za/about/faqs/about-us/; XSRF-TOKEN=eyJpdiI6InhSNWhyc0t0alFlTDlHNktJYkJIR1E9PSIsInZhbHVlIjoiYnZCYVp0bU9DN1Q1OTNVTWkzWFFLeFh3RjB1RXErSGEvZDFKVWVNc1BOTktXMGVsVEkrckM4TTZ0SFpmOURNbkEvalhHOXh2K0lveThYVnUremJNNWdnMzAvNGoyYU1BMy9OcFh4MEVKVm55S0V6QmJXeXgvRnBLc2ptYzB2SXMiLCJtYWMiOiJiNGRiZjAzNTlkMTUxNzljZDFhNTExNmU1OGRjMTVkOTNlMmU0YTZhNmY0NjhkYjI2NGVjZmY4NWM4YWUwNjBmIiwidGFnIjoiIn0%3D; laravel_session=eyJpdiI6Ii9nQmMzU05idllmZU45QWJxR04zZkE9PSIsInZhbHVlIjoiamRsYUFnRlRrWExaZWZsdi9xeTNjdDNzbGZxVDVVT2txcUdIRHR3d0lWdllNK0VHdjF1a3U2dmJuZjhOZFRDRms3MndtWG5paWJKSngxeVlGazg0NFVYeHlmenlGZ3B5RlNXWmlMWTg5YUR2NXphMkpBUHc3YW5nODY0dTBVR00iLCJtYWMiOiI3Y2MxNWQzYTBjYjE5YTNiOWY5NTU3MjhmODI0ODNhNWRhY2IxYzhhNTczZjhjZGU4OTg1ZmEwZDExNTA2OTc0IiwidGFnIjoiIn0%3D; mktv4_ip_override=en ◀mktloc=eyJpdiI6ImE2RG5ZVVNzSDBKc3c5aGFvMmRWMGc9PSIsInZhbHVlIjoiVCt5RkpwTW0rUDQ5Qy9WS1pVZlJsQmZrTWdSa0lMYzBFN1JIOHNzRHRTYnJlZ3J1Z2p1SStidTB1NHlOYy9mMSIsIm1hYyI6I ▶"
  ]
  "accept-encoding" => array:1 [▶
    0 => "gzip, deflate, br, zstd"
  ]
  "sec-fetch-dest" => array:1 [▶
    0 => "document"
  ]
  "sec-fetch-user" => array:1 [▶
    0 => "?1"
  ]
  "sec-fetch-mode" => array:1 [▶
    0 => "navigate"
  ]
  "sec-fetch-site" => array:1 [▶
    0 => "none"
  ]
  "accept" => array:1 [▶
    0 => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
  ]
  "user-agent" => array:1 [▶
    0 => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
  ]
  "upgrade-insecure-requests" => array:1 [▶
    0 => "1"
  ]
  "sec-ch-ua-platform" => array:1 [▶
    0 => ""Windows""
  ]
  "sec-ch-ua-mobile" => array:1 [▶
    0 => "?0"
  ]
  "sec-ch-ua" => array:1 [▶
    0 => ""HeadlessChrome";v="129", "Not=A?Brand";v="8", "Chromium";v="129""
  ]
  "cache-control" => array:1 [▶
    0 => "no-cache"
  ]
  "pragma" => array:1 [▶
    0 => "no-cache"
  ]
  "connection" => array:1 [▶
    0 => "keep-alive"
  ]
  "host" => array:1 [▶
    0 => "web-qa.staging.markets.com"
  ]
]
request_cookies
  0 of 0   
array:7 [▼
  "mktloc" => "us,us"
  "intent_group" => null
  "firstURL" => null
  "lastURL" => null
  "XSRF-TOKEN" => "SAqb0dlOCnPr5WspFUmdOaoiDBsswALVinXt7cx2"
  "laravel_session" => "OcS4G88h4AooY2sFf2vM9QvROLFHlbmhbvEfOdjH"
  "mktv4_ip_override" => null
]
response_headers
  0 of 0   
array:3 [▼
  "content-type" => array:1 [▶
    0 => "text/html; charset=UTF-8"
  ]
  "cache-control" => array:1 [▶
    0 => "no-cache, private"
  ]
  "date" => array:1 [▶
    0 => "Tue, 22 Apr 2025 16:38:16 GMT"
  ]
]
session_attributes
  0 of 0   
array:4 [▼
  "_token" => "SAqb0dlOCnPr5WspFUmdOaoiDBsswALVinXt7cx2"
  "PHPDEBUGBAR_STACK_DATA" => []
  "_previous" => array:1 [▶
    "url" => "https://web-qa.staging.markets.com/en-vi/trade/cfd-asset-list"
  ]
  "_flash" => array:2 [▶
    "old" => []
    "new" => []
  ]
]
  • infolog[16:38:16] LOG.info: api_2b12fa2316d539d140d00739a1899858 [ "\/en\/about\/faqs\/about-us\/", ...
  • infolog[16:38:16] LOG.info: api_56c948012b141621584945f68e30279f [ "\/en\/about\/faqs\/about-us\/", ...
  • infolog[16:38:16] LOG.info: api_6d2e0bff057517a66dafff95fe7b97ef [ "\/en\/about\/faqs\/about-us\/", ...
  • infolog[16:38:16] LOG.info: api_620dc0790eed969e194b86157dc16cd1 [ "\/en\/about\/faqs\/about-us\/", ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • infolog[16:38:16] LOG.info: api_5bbeefe5eaa811a4b43486559e67bc8d [ "\/en\/about\/faqs\/about-us\/", ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • warninglog[16:38:16] LOG.warning: str_replace(): Passing null to parameter #3 ($subject) of type array|string ...
  • infolog[16:38:16] LOG.info: page_32af4bbeda2177dde48bf303cfdfc890 [ "\/en\/about\/faqs\/about-us\/", ...
infowarning
  • Booting (43.7ms)time
  • Application (732ms)time
  • Routing (1.03ms)
  • 1 x Application (94.36%)
    732ms
    1 x Booting (5.64%)
    43.70ms
    1 x Routing (0.13%)
    1.03ms
    53 templates were rendered
    • 1x faqsfaqs.blade.php#?blade
    • 1x components.header-spacerheader-spacer.blade.php#?blade
    • 4x components.spacerspacer.blade.php#?blade
    • 1x components.support-headersupport-header.blade.php#?blade
    • 1x components.text-editortext-editor.blade.php#?blade
    • 1x layouts.mainmain.blade.php#?blade
    • 1x csscss.blade.php#?blade
    • 1x scripts.hrefmaphrefmap.blade.php#?blade
    • 1x layouts.headerheader.blade.php#?blade
    • 1x layouts.header.mobile-login-buttonsmobile-login-buttons.blade.php#?blade
    • 1x layouts.header.mobile-searchmobile-search.blade.php#?blade
    • 2x repeatable.languageslanguages.blade.php#?blade
    • 1x layouts.header.menumenu.blade.php#?blade
    • 1x layouts.header.search-togglesearch-toggle.blade.php#?blade
    • 1x layouts.header.login-buttonslogin-buttons.blade.php#?blade
    • 1x components.search-resultssearch-results.blade.php#?blade
    • 1x components.blur-animationblur-animation.blade.php#?blade
    • 1x layouts.floating.cookiescookies.blade.php#?blade
    • 1x scripts.breadcrumbsbreadcrumbs.blade.php#?blade
    • 1x layouts.footerfooter.blade.php#?blade
    • 27x components.strapi-imgstrapi-img.blade.php#?blade
    • 1x scripts.functionalfunctional.blade.php#?blade
    • 1x scripts.trackingtracking.blade.php#?blade
    uri
    GET {locale}/{junk}/faqs/{slug}
    middleware
    web, SetDomain, GoMarkets, setlocale, trackingparams, redirects, Logout, pagecache, setrisk, gettranslations, getglobalsettings, urlstructure, saveReferral
    controller
    App\Http\Controllers\DynamicContentController@getFAQsFromCollection
    prefix
    /{locale}
    where
    file
    app/Http/Controllers/DynamicContentController.php:476-508
    0 statements were executed0μs
          _token
          SAqb0dlOCnPr5WspFUmdOaoiDBsswALVinXt7cx2
          PHPDEBUGBAR_STACK_DATA
          []
          _previous
          array:1 [ "url" => "https://web-qa.staging.markets.com/en-vi/trade/cfd-asset-list" ]
          _flash
          array:2 [ "old" => [] "new" => [] ]
          ClearShow all
          Date ↕MethodURLData
          #12025-04-22 16:38:16GET/en/about/faqs/about-us/3453