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CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76.3% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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Telephone Support

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Our worldwide team of committed support experts is on standby to assist you.

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Country Working hours Telephone Language Availability
Cyprus 24/5 +357 22278807 uk flag iconEnglish 24/5
      arabic flag iconArabic 08:00 to 01:00 Cyprus time
      french flag iconFrench 10:00 to 19:00 Cyprus time
      italian flag iconItalian 10:00 to 19:00 Cyprus time
      spanish flag iconSpanish 09:00 to 03:00 Cyprus time

WhatsApp Support

Instantly connect with our customer support team on WhatsApp.

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Country Cyprus
Working hours 24/5
Telephone +35725263923
Language & Availability uk flag icon
English
24/5
  arabic flag icon
Arabic
08:00 to 01:00 Cyprus time
  french flag icon
French
10:00 to 19:00 Cyprus time
  italian flag icon
Italian
10:00 to 19:00 Cyprus time
  spanish flag icon
Spanish
09:00 to 03:00 Cyprus time

Dedicated Live Chat

Chat with our customer support team directly via the live chat function.
We do our best to respond within 15 seconds. Available 24/5 from Monday to Friday.

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Country Cyprus
Working hours 24/5
Language & Availability uk flag icon
English
24/5
  arabic flag icon
Arabic
08:00 to 01:00 Cyprus time
  french flag icon
French
10:00 to 19:00 Cyprus time
  italian flag icon
Italian
10:00 to 19:00 Cyprus time
  spanish flag icon
Spanish
09:00 to 03:00 Cyprus time

Email Support

Contact our customer support team via email anytime. We do our best to respond within 2 hours.

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Country Cyprus
Working hours 24/5
Email support@markets.com
Language & Availability uk flag icon
English
24/5
  arabic flag icon
Arabic
08:00 to 01:00 Cyprus time
  french flag icon
French
10:00 to 19:00 Cyprus time
  italian flag icon
Italian
10:00 to 19:00 Cyprus time
  spanish flag icon
Spanish
09:00 to 03:00 Cyprus time

Telephone Support

No matter where you are globally, connecting with us is easy.
Our worldwide team of committed support experts is on standby to assist you.

accordion arrow
Country Cyprus
Working hours 24/5
Telephone +357 22278807
Language & Availability uk flag icon
English
24/5
  arabic flag icon
Arabic
08:00 to 01:00 Cyprus time
  french flag icon
French
10:00 to 19:00 Cyprus time
  italian flag icon
Italian
10:00 to 19:00 Cyprus time
  spanish flag icon
Spanish
09:00 to 03:00 Cyprus time

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Explore all FAQs

Do you handle tax reporting?

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We can provide you with supporting documentation if requested, but do not directly deal with reporting of your taxes. You may contact your local Tax authorities for more information on their procedures.

Can I open/close/modify a position if I have no access to my account?

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Yes, our Trading Desk can modify, open or close trades for you over the phone. You can reach them at +357-2-227-8807. 

My account has been disabled, what do I need to do?

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In most cases, your account with us will be disabled because of expired documentation or missing information. Please reach out to our support team at support@markets.com or via LiveChat for more information.

I forgot my password, what do I do?

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You can reset your password when you go to the top right ‘Login’ menu on our website and then click on ‘Forgot password’


Enter your registered email address and we’ll send you a link to set up your new password. 

How can I extract my Account Statement?

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You can extract your statement by heading to the Menu in the top right corner of your markets.com platform. 
From the drop-down options, select ‘Reports’ and proceed to ‘Account Statement’. You will have the option to choose for which period you would like your transactions displayed.
 

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